My contact information:

Kathryn Britnell CAIB, CRM   Account Director
Reliance Insurance Agencies Ltd.
604-255-4616

Insurance Professionals You Can Rely On

Reliance is recognized as a leading insurance broker in the market, handling insurance and risk management for clients across a broad range of service areas and industries.  In addition to local and international relationships with our insurers, this reach extends wider than having offices in BC and Ontario through membership in Sitkins International  an alliance of insurance brokers throughout Canada, the United States and Latin America. 

We take a client-focused approach, with an unequaled commitment to the delivery of customized solutions to address risk exposures.  Our risk management system and value-added services compliment the insurance programs we arrange for our clients, reducing risk and improving the insurance terms & premiums offered by the marketplace.

Our team of insurance and risk advisors demonstrate unparalleled professionalism and expertise.

For further information on how Reliance can help you achieve your goals, contact Kathryn Britnell.

Dedication Has It's Rewards

I consider myself fortunate to work with such great clients who appreciate the work I do for them. They make my job enjoyable.

Here are a few testimonials that I recently received when I solicited some feedback from my clients:

"I have known Kathryn for many years and have always found her very professional, thorough and learns the business that she is working with. She is always efficient with renewals and discusses any changes that she thinks may be of benefit to our organization. It’s a pleasure to have someone with her integrity and knowledge working on our behalf.”

Executive Officer
CAE Educational Institute
Professional Association and Governing Body
of over 1000 Professionals

"Having had some bad experiences with insurance and agents, I approach anything insurance related with a great deal of skepticism. Kathryn continues to impressed me as her professionalism, knowledge and straightforward approach have chipped away at my cynicism over the years. I would not hesitate to recommend Kathryn".

G.M. Accountant
CGA, Non-profit Social Service Organization

"Kathryn Britnell is very knowledgeable in her field. She has provided our organization with expert advise in the areas of fleet, building and liability insurance. Kathryn has saved our organization thousands of dollars in insurance premiums. We are very fortunate to have such a valued professional on our team".

Executive Director
Food Bank

"When we have an insurance question, I love that I can simply pass it on to you for resolution. Whether it is a request for proof of cover or a need for higher cover or a claim or an insurance question arising out of new business, I know that if I make you aware, Kathryn, you will be back to me with the answer or a thoughtful consideration of the available options, including your recommendation. So far, I haven’t been able to stump you, so I’ll continue to bombard you with all the new situations as they arise. Thanks for the service,"

J.W. Controller
CGA
Accessibility and Assistive Device
Sales, Training and Repairs

I was having trouble getting insurance for a new business. Someone suggested I try Kathryn Britnell and she was quickly able to get us the coverage we needed. Kathryn is competent, available, and happy to help. I enjoy working with her and highly recommend her. Thank you for everything,"

L.K. Controller
CGA
Manufacturer and Importer of Custom Building
Materials and Electrical Motors/Assemblies

Thanks Kathryn for your help. I took your advice and did some Google searches for temporary furnished suites. Found one in (City) that was tagged for the Olympics. I explained my situation as dramatically as I could and was able to talk her into it. I had the adjuster make the arrangements. I had the adjuster looking as well. I phoned him and told him to find me something, that 2 nights without accommodation is ENOUGH already. He had no luck, so when I put him onto this one, they grabbed it. Any way, thanks so much, cause without your advice, I probably wouldn't have thought of Google searching for a unit. Thanks again. I was beginning to panic".

Highrise Condo Owner
Evacuee
Extensive water damage caused by neighbours
above D.L. was not a client before the claim.

Another Testimonial from a Long-term Client!

In her many years of overseeing our insurance needs, Kathryn Britnell has offered the kind of service that many promise but few deliver.

Her knowledge is extensive, making her at ease with many different industries. I first encountered her in my management position at an internet real estate start-up. Her skill was evident from the outset and provided me with a level of comfort that prompted me to pursue her later, in my role as owner of an established residential contracting company seeking a new insurance provider.

Kathryn’s outstanding service highlights care, knowledge and communication. She takes the time to listen, to provide guidance and to understand our business and, more importantly, our goals. Her ongoing support, advice and dedication have made her a valued part of our company’s team.

L.L. Principal,

Construction, Design and Development Company