About Me

All clients benefit from my extensive years of insurance experience that encompasses every aspect of agency management, all general insurance lines, affinity or sector programs and underwriting. 

My present role utilizes my knowledge & skill in technical and complex risk underwriting discipline and regional management of a dynamic team of professionals.

Possessing such a broad and varied spectrum of experience in serving many different types of businesses and industries, my unique skill set and expert knowledge allows me to both understand and comprehend risk profiles. 

Continuing education and ongoing professional development remains a high priority for me as I consistently aim to raise the bar. This is reflected in what I do on a daily basis and in what I deliver to my colleagues and brokers.

Community involvement is an important part of my life, volunteering & contributing to make the world a better place, elevating those in need.

Thank you for visiting, please contact me at the email link.  

Another Testimonial from a Long-term Client!

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In her many years of overseeing our insurance needs, Kathryn Britnell has offered the kind of service that many promise but few deliver.

Her knowledge is extensive, making her at ease with many different industries. I first encountered her in my management position at an internet real estate start-up. Her skill was evident from the outset and provided me with a level of comfort that prompted me to pursue her later, in my role as owner of an established residential contracting company seeking a new insurance provider.

Kathryn’s outstanding service highlights care, knowledge and communication. She takes the time to listen, to provide guidance and to understand our business and, more importantly, our goals. Her ongoing support, advice and dedication have made her a valued part of our company’s team.

L.L. Principal,

Construction, Design and Development Company

Dedication Has It's Rewards

I consider myself fortunate to work with such great clients who appreciate the work I do for them. They make my job enjoyable.

Here are a few testimonials that I recently received when I solicited some feedback from my clients:

"I have known Kathryn for many years and have always found her very professional, thorough and learns the business that she is working with. She is always efficient with renewals and discusses any changes that she thinks may be of benefit to our organization. It’s a pleasure to have someone with her integrity and knowledge working on our behalf.”

Executive Officer
CAE Educational Institute
Professional Association and Governing Body
of over 1000 Professionals

"Having had some bad experiences with insurance and agents, I approach anything insurance related with a great deal of skepticism. Kathryn continues to impressed me as her professionalism, knowledge and straightforward approach have chipped away at my cynicism over the years. I would not hesitate to recommend Kathryn".

G.M. Accountant
CGA, Non-profit Social Service Organization

"Kathryn Britnell is very knowledgeable in her field. She has provided our organization with expert advise in the areas of fleet, building and liability insurance. Kathryn has saved our organization thousands of dollars in insurance premiums. We are very fortunate to have such a valued professional on our team".

Executive Director
Food Bank

"When we have an insurance question, I love that I can simply pass it on to you for resolution. Whether it is a request for proof of cover or a need for higher cover or a claim or an insurance question arising out of new business, I know that if I make you aware, Kathryn, you will be back to me with the answer or a thoughtful consideration of the available options, including your recommendation. So far, I haven’t been able to stump you, so I’ll continue to bombard you with all the new situations as they arise. Thanks for the service,"

J.W. Controller
CGA
Accessibility and Assistive Device
Sales, Training and Repairs

I was having trouble getting insurance for a new business. Someone suggested I try Kathryn Britnell and she was quickly able to get us the coverage we needed. Kathryn is competent, available, and happy to help. I enjoy working with her and highly recommend her. Thank you for everything,"

L.K. Controller
CGA
Manufacturer and Importer of Custom Building
Materials and Electrical Motors/Assemblies

Thanks Kathryn for your help. I took your advice and did some Google searches for temporary furnished suites. Found one in (City) that was tagged for the Olympics. I explained my situation as dramatically as I could and was able to talk her into it. I had the adjuster make the arrangements. I had the adjuster looking as well. I phoned him and told him to find me something, that 2 nights without accommodation is ENOUGH already. He had no luck, so when I put him onto this one, they grabbed it. Any way, thanks so much, cause without your advice, I probably wouldn't have thought of Google searching for a unit. Thanks again. I was beginning to panic".

Highrise Condo Owner
Evacuee
Extensive water damage caused by neighbours
above D.L. was not a client before the claim.

My contact information:

Kathryn Britnell CAIB, CRM, CIP

email